Last updated: July, 2026
FaxAPage ("FaxAPage," "we," "us") is operated by Lunni Solutions LLC. This policy explains what information we collect when you use FaxAPage to send a fax, how we use it, who we share it with, and how long we keep it.
When you use FaxAPage, we collect:
Technical details like your IP address and browser type pass through our hosting provider and payment processor as a normal part of serving web pages and processing payments, the same way they would for any website. We don't separately collect, log, or store that information ourselves, and we don't use it for anything beyond what those providers need to do their job.
We do not require you to create an account, and we don't collect a name, password, or physical address.
We do not sell your information, and we do not use the content of your documents for advertising, profiling, or any purpose beyond sending your fax.
Your uploaded document is stored only for as long as it takes to complete your fax. Once your fax is successfully delivered, or refunded after failing to deliver, we delete the document from our storage. We do not keep an ongoing archive of documents you've sent through FaxAPage.
Records of the transaction itself (recipient number, page count, price paid, delivery status, and timestamps) are retained longer for accounting, fraud prevention, and legal compliance purposes, but the document content is not.
We use a small number of trusted third-party service providers to operate FaxAPage, each with access limited to what they need to do their job, such as host our website, process payments and refunds, deliver emails, transmit your document over the fax network to the recipient number, and store order data securely. These providers receive only the minimum data necessary to perform their specific function and are contractually prohibited from using your data for any other purpose.
We do not share your personal data with any other third parties, and we do not sell, rent, or trade your data under any circumstances.
Documents are stored in a private, access-controlled storage bucket and are never made publicly accessible. Transmission to our fax carrier uses a time-limited, signed link rather than a public URL. No system is perfectly secure, and we can't guarantee absolute security, but we don't treat that as a reason not to take reasonable precautions.
FaxAPage does not currently hold formal compliance certifications such as HIPAA. If you are faxing protected health information or other data subject to a specific regulatory framework, you're responsible for confirming that using FaxAPage (or any similar pay-per-use service) meets your organization's compliance obligations before you do so.
You can ask us to tell you what information we hold about a specific order, or to delete transaction records we're not otherwise required to keep for legal or accounting reasons, by contacting us at support@faxapage.com. Because we don't require an account, we can only act on requests we can reasonably verify are tied to a specific order (for example, an order ID or the email used at checkout).
FaxAPage is not directed at children, and we don't knowingly collect information from anyone under 18.
If we make material changes to this policy, we'll update the date at the top of this page. Continued use of FaxAPage after a change means you accept the updated policy.
Questions about this policy or your information can be sent to support@faxapage.com. FaxAPage is operated by Lunni Solutions LLC, 30 N Gould St Ste R, Sheridan, Sheridan County, WY 82801 US.